Every side, one door
A person reads it.
Household, business, cleaner, agent or supplier - this is the way to reach Kleana directly. There is no ticket number and no automated reply. Somebody on the team reads what you send and answers it.
Write to us
Send a message
A six-digit code to your email address proves it is real, and nothing is written down on our side until you type it back.
Type the code we sent you
A six-digit code is on its way to . Nothing has been saved on our side yet - the code is what writes it down.
By phone or WhatsApp
One line per country
Same number for a call and for WhatsApp. Weekdays eight to five, Saturday morning until one.
By email
The office
Plot 9256, Mogoditshane Block 9
Kweneng, Botswana
Before you write
Some of it is already answered
If it is about the fee, the Charter, what a badge means or how an introduction runs, the answer is probably already written down - and you will have it faster than we can reply.
If something has gone wrong
A breach of the Charter by a household, a business, a cleaner or an agent is reported separately and in confidence. It does not go in the form above.