Botswana ยท Shops, offices, guest houses and one-off jobs
Premises and projects, one door.
Two kinds of work come through here. Regular cleaning at a premises, on set days at a day rate. Or a single job with a start and an end - a move, a clean after the builders, an event - run by a crew Kleana calls from the board. Tell us which one you have and the rest of the page follows from it.
Request introductions
Tell us who you shortlisted
Send this and Kleana confirms the fee with you, then puts you in touch on WhatsApp. Nothing is charged before you have agreed it.
Verification is not switched on for this copy of the site yet, so this form opens a prepared email instead of sending a code.
Type the code we sent you
A six-digit code is on its way to . Nothing has been saved on our side yet - the code is what writes it down.
Start here
Which of the two do you have?
The two are priced differently and run differently. Pick the one that matches your job and the rest of this page follows from it.
Part one
Regular cleaning at your premises
How it works for premises
Before you open, or after you close
Everything on the business side is live-out. Set days or set hours, priced as a daily rate, and the cleaner goes home afterwards.
What a premises actually needs
Scope, timing and how it is priced
A shop, a salon, a surgery, a guest house or one room with a desk in it. The deal is the same as a home, the hours and the duties are not.
| Area of the premises | Typical frequency | How it is priced |
|---|---|---|
| Front of house and glass | Every working day | Inside the day rate |
| Floors and walkways | Every working day | Inside the day rate |
| Washrooms | Every working day, twice on busy days | Inside the day rate |
| Kitchen or staff area | Every working day | Inside the day rate |
| Desks and reception surfaces | Daily wipe-down | Inside the day rate |
| Deep clean or after-hours strip | Monthly or quarterly | Agreed separately as an extra day |
| Stock rooms and back areas | Weekly | Inside the day rate |
How a business books someone
- Register the business and accept the CharterOne-time emailed code, same as everyone else. Your business name and address are never published.
- Decide the windowBefore you open or after you close is the usual pattern. Say which on the request so only cleaners who work those hours reply.
- Filter for premises dutiesGlass, washrooms, floors and reception are filterable. Live-in does not apply to premises and is not offered here.
- Pay once and get introducedThe introduction fee is once-off. There is no monthly commission on a standing arrangement.
- Agree the day rate and the daysSet it in writing before the first shift, including who supplies materials.
The fees
Once. Not every month.
This is the whole difference between Kleana and a cleaning company. There is no retainer and no monthly percentage. You pay once to be introduced, then you deal with the cleaner directly.
Standard introduction
Unlocks the contact details of a Declared cleaner so you can speak to her directly and agree your own terms.
- Her email has been confirmed by a one-time code
- She has accepted the Professional Charter
- Identity and references are her own account, not ours
- Once-off fee, confirmed with you before anything is unlocked
Kleana Verified
Unlocks a cleaner whose identity document we have seen and whose former employer we have spoken to ourselves.
- Omang or passport sighted by us
- At least one long-term reference called and confirmed
- Confirmed tenure published on the listing
- Higher once-off fee, confirmed before anything is unlocked
Contract drafting
Optional. A short written agreement for the premises - days, hours, duties, rate, keys and notice - so the arrangement is on paper from the first week.
- Written terms both sides sign
- Covers key-holding and after-hours access
- Priced separately from the introduction
A template, not legal advice. Have it checked by your own lawyer if the arrangement is complicated.
Before you request
What businesses ask us
Part two
A one-off job, start to finish
What counts as a project
One job, a start and an end
If it needs several people for a short, defined push rather than one person on set days, it is a project.
Book a project
Describe the job
Tell us the shape of it and Kleana comes back with one price for the whole job. Nothing is charged before you have agreed it.
Verification is not switched on for this copy of the site yet, so this form opens a prepared email instead of sending a code.
Type the code we sent you
A six-digit code is on its way to . Nothing has been saved on our side yet - the code is what writes it down.
Start to finish
How a project runs
01You describe the scope
What the job is, how big, what condition it is in and when it needs doing. No need to work out how many people - that is Kleana's job.
02Kleana quotes the job
One price for the whole job, worked out from the scope and agreed with you before anyone is booked. Nothing is charged until you say yes to the number.
03A checked crew is assembled
The team is drawn from the board, with a named lead. Everyone on it has accepted the Charter, and the Verified ones have had an identity seen and a reference called.
04The job is done and signed off
Kleana runs the job on the day and you sign it off at the end. One point of contact throughout - not a group of strangers to marshal yourself.
Not the same as an introduction
A booking, not a placement
Most of Kleana is an introduction: you find a cleaner, pay once, and carry on with her directly - the arrangement is yours to run. A project is the opposite shape. It is a single booking with a fixed end, priced for the job and managed by Kleana while it lasts. If what you want is someone every Tuesday, that is not a project - see For homeowners or For offices and businesses. If what you want is a team for one hard job, you are in the right place.
Are you a cleaner? Project crews are called from the board. Put yourself forward on Who is hiring.
Asked most often
Questions about projects
Rules of engagement
What you agree to as a business
The Charter binds the premises exactly as tightly as it binds the cleaner. Using Kleana as a business means accepting all of it.
01Pay what was agreed, on time
The rate published on the listing is the rate. Late payment is a Charter breach, not a cash-flow matter.
02Keep it professional
No comments on her body, no propositions, no touching, no expectation of anything beyond the work agreed - from you or from your staff.
03Agree changes before they happen
Extra rooms, longer hours, a second branch, stock-room work or anything outside what was agreed is renegotiated, not assumed.
04Provide the basics
Clean drinking water, a place to sit and eat, use of a toilet, and safe access to the premises at the hours you have asked her to work.
05Give notice
If it is not working, say so and give notice. Businesses that dismiss without notice can be removed from Kleana.